Frequently Asked Questions
Shipping
Yes, all of our backdrops are made from a durable plastic material that is designed to be reusable! So, they can definitely travel with you!
✦If traveling by air, we do recommend ordering a 7' W x 7' H or smaller. Any size larger would be in too large of a box and be inconvenient for air travel.
✦If traveling by car, any size would be fine.
Please see the bar at the top of our website for our most up-to-date turnaround time.If you are on a tight timeline send us an email or open the chat and we will respond within 48 hours, to see if we can accommodate your order!
Backdrops - Have a turnaround time as they are all handmade to order. Our lead time is listed in a bar at the top.
Party Supplies - Ship next business day if ordered without a backdrop.
All orders $399+ ship free with 5-7 day shipping.
Upgraded shipping is available at checkout.
Local Pickup is available and free at checkout if you're located in the North Fort Worth/Alliance area. We are available for pickup Monday - Friday 8 am - 5 pm. We will send an email out when your package is ready for pickup.
The turnaround time will be based on the items in your purchase.
We are based out of Fort Worth, Texas.
Ordering
You'll find the most popular sizes in our menu with a star by them! Check out our Size Guide here! For a larger group or gathering we recommend larger backdrops!
With your order from us you'll receive:
✦1 Backdrop
✦1 Hanging Kit and Instructions
Balloons, props, signs and other accessories are not included.
Yes, we can customize your backdrop. For a custom order please click here and fill out our custom form! If you're looking for further customization please email us at shop@ohmydarlingpartyco.com!
Due to the hand made nature of our products we do not offer refunds or exchanges. If you are unhappy with your purchase for any reason, please email us!
We have almost 50 colors available to use! You can take a look at our color chart here!
Care & Material
Yes, all of our backdrops are made from a durable plastic material that is designed to be reusable! So, they can definitely travel with you!
✦If traveling by air, we do recommend ordering a 7' W x 7' H or smaller. Any size larger would be in too large of a box and be inconvenient for air travel.
✦If traveling by car, any size would be fine.
Each backdrop is handmade with lots of LOVE with premium plastic materials. Each plastic streamer is personally cut and hand tied to a plastic backing. Creating the looks you see.
No, all of our backdrops arrive fully assembled, so all you have to do is install your backdrop and enjoy the party!
Yes, because of the durable plastic all backdrops are indoor/outdoor safe. And can be completly reused!
We recommend hanging your backdrop on a hanger in a closet to minimize the wrinkles!
But if you don't have the space a box will do!
Installation
We created a video to show how easy hanging one of our backdrops is! Watch here!
We recommend removing the backdrop from our packaging as soon as possible! The longer it is left in the package, the more wrinkled it becomes! Some tips for getting the wrinkles out:
✦Steam up a bathroom and let the wrinkles fall.
✦Hang it on a wall prior to your event to let the wrinkles fall out naturally.
✦Hang it on a hanger in a closet while not in use, to keep the wrinkles to a minimum.
✦Please do not use excessive heat like a hot iron or blow dryer as this could melt the plastic.
Our backdrops are easy to hang because:
✦1 Piece
✦Lightweight
✦Holes on the back
We include clear push pins in all orders. But you could use a backdrop stand or command hooks for installation.
Yes, you can shop our favorite backdrop stand